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FAQS

1. What is Computer Yug, and what services do you offer?

Computer Yug is a well-established IT firm based in Mumbai with over 12 years of experience. We specialize in a range of IT services, including the sale of new and refurbished laptops, laptop and desktop rentals, data protection solutions, and laptop/desktop repair services.

2. Do you sell both new and refurbished laptops?

Yes, we offer a wide selection of both new and high-quality refurbished laptops to cater to various budgets and preferences. Our refurbished laptops undergo rigorous testing to ensure reliability.

3. Can I rent laptops and desktops from Computer Yug?

Absolutely! We provide flexible rental options for laptops and desktops, suitable for short-term projects or long-term leasing arrangements. Contact us to discuss your specific requirements.

4. What data protection solutions do you offer?

Our data protection solutions encompass a range of services that includes data protection, encryption, and user behavior analytics. We tailor these solutions to meet your specific security needs.

5. Do you provide repairs for both laptops and desktops?

Yes, we offer expert repair services for both laptops and desktops. Our skilled technicians are well-equipped to diagnose and resolve a wide range of hardware and software issues.

6. Is my personal information safe with Computer Yug?

We take data privacy seriously. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data. We are committed to safeguarding your information.

7. How can I get in touch with Computer Yug for inquiries or support?

You can reach out to us through the contact information provided on our website (www.computeryug.net/contact). Our customer support team is ready to assist you with any questions or support needs.

8. What sets Computer Yug apart from other IT firms?

Computer Yug distinguishes itself through its 12 years of industry experience, customer-centric approach, customized solutions, and a commitment to excellence. We prioritize your success and satisfaction.

9. Do you offer environmentally friendly IT solutions?

While we don't specifically mention green initiatives in our services, we are committed to exploring eco-friendly options and responsible IT practices whenever possible.

10. Can I visit your office in Mumbai?

Yes, you are welcome to visit our office in Mumbai. Please check our Contact page for our office address and operating hours.

11. Do we get a warranty on refurbished products?

Yes, in most cases, we do provide a 7-day warranty. However, please note that in some cases, there may be no warranty, while in others, the warranty could extend beyond a month.

12. Do you provide pick-up and drop-off for repairs?

Yes, we offer pick-up and drop-off services for repairs, but please be aware that these services are chargeable, with a minimum fee of ₹600.

 

13. Can we purchase other components like printers, cables, and accessories from Computer Yug?

Yes, we offer a variety of IT components and accessories, including printers, cables, and other peripherals to complement your IT needs.

 

14. Is my data safe when given for repair?

Yes, we take data security seriously during the repair process. You can trust us to handle your data with care and ensure its safety.

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